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Lately, we’ve told you a lot about new updates to our software, what happens behind the scenes and who can profit from remote desktop software like AnyDesk. But have you ever wondered what is at the core of AnyDesk’s application? Why do you even need remote access and what is AnyDesk about? When it comes to remote support, you’ll see that there really is no alternative to a quality remote desktop solution.

At its core, remote access means connecting one computer to the other and viewing and interacting with the remote device’s screen. There are many use cases for remote access ranging from simple screen sharing to professional IT support, as well as a plethora of solutions. Let’s explore what makes AnyDesk the right tool for the job.

Anydesk Help

1. You will be able to use your purchased license until the billing period ends, meaning if your contract has the time span –, you will be able to.
2. Is Anydesk part of Microsoft, educate us please I got a call today from a lady saying she's calling from Microsoft and that there are ha lets on my laptop and that their Microsoft technician is trying to help me.

High-Quality Performance

Performance is what elevates the best remote desktop software above the rest. To be able to see another device’s screen – whether it’s from the next room or the other side of the world – means an image needs to be sent to you first. Having to wait for that image having a significant delay – defeats the entire purpose of screen sharing.

That’s why AnyDesk transmits 60 frames per second. This works via a video codec called DeskRT that’s designed for fast data transmission even at low bandwidths. When connecting to a friend’s computer, you can then simultaneously follow their activity on the remote screen. For example, if they want to show you their home videos or show you how a tool works, you will see what they see in real time. Sure, you could use a screen sharing tool, but here is why AnyDesk is a great alternative:

A remote desktop tool can also function as a remote control. People can use a smartphone, view the screen of a big machine, and control it.

Lightweight Tools

Companies often use remote desktop software to provide remote support to their employees. Being able to connect to any device in the world is an excellent alternative to in-person IT support. Support staff don’t need to be physically present to assist their co-workers, which saves significant time and energy. Therefore, the software needs to be light and simple to use. If someone has an urgent support request, they shouldn’t have to download and install a large application with a complicated installation process. AnyDesk, for example, is a 3MB file that doesn’t need to be installed.

Versatile Use Cases

Remote support isn’t the only reason companies use remote access software. Sometimes the IT department has to roll out new software on all devices. Other times co-workers want to work on documents together. Some employees work from home and connect to their work PC or use a tablet to work on a high-performance computer. Good remote desktop software should be suited for these different use cases and work on all platforms. With AnyDesk, you can connect from an Android smartphone to a MacBook, from Linux to Windows and more.

Top-Level Security

Finally, remote desktop software must be secure. In fact, security needs to be a priority. At AnyDesk, we take security very seriously. First, we wrapped our software in multiple layers of security, including banking-standard TLS-technology. Then, we developed our software to include a significant number of security settings and permissions that allow the user to customize the software to meet their security needs. Lastly, we make an effort to inform our users about how they can stay safe.

And that’s how remote access software comes together! As you see, for many cases, there is no better alternative but to use a light and fast remote desktop application. Want to know more about AnyDesk? Take a look at these unusualuse cases.

Fast and reliable
Full set of business features

• Mobile device support (Android & iOS)
• Managed Devices (Unattended Access)3000
• Commercial / Business Use allowance
• # of simultaneous sessions outgoing (per user): 1
• # of simultaneous sessions incoming (per user): Unlimited
• Remote Control
• Dynamic Side Switch
• Remote Restart
• Remote Printing
• TCP-Tunneling
• Wake-on-Lan

• Custom Alias
• Namespace Option
• Custom Client(Basic)
• Custom Branding (Basic)
• REST API (Basic)
• Address Book
• Sessions Recording
• Session Logging

• Help Center
• Personal Tech Support
• Customer Success Manager Basic

• Two-Factor Authentication
• Permission Management
• Privacy Mode

Highest security standards
Full customization and integration
On-Premises ready

• Mobile device support (Android & iOS)
• Managed Devices (Unattended Access)Unlimited
• Commercial / Business Use allowance
• # of simultaneous sessions outgoing (per user): Unlimited
• # of simultaneous sessions incoming (per user): Unlimited
• Remote Control
• Dynamic Side Switch
• Remote Restart
• Remote Printing
• TCP-Tunneling
• Wake-on-Lan

• Custom Alias
• Namespace Option
• Custom Client(Advanced)
• Custom Branding (Advanced)
• REST API (Advanced)
• Address Book
• Sessions Recording
• Session Logging
• Command Line Interface
• Group Policies
• Deployment Options via MSI package

• Help Center
• Personal Tech Support
• Customer Success Manager (Advanced)

• Two-Factor Authentication
• Permission Management
• Privacy Mode
• AnyDesk On-Premises Option

Anydesk Pc Support

Currently, we only offer subscriptions on an annual basis and we only offer annual billings.

No, your subscription will be automatically renewed if you do not cancel it beforehand.

We accept payments via Visa, Mastercard, American Express, JCB, and PayPal. Bank transfers are only accepted for DACH.

If you want to start remote access, you need a valid license assigned to the respective account , e.g. via your own AnyDesk address or alias. By user, the initiator of a session is meant.

With each paid license, devices can be registered according to the size of the license. A user can, for example, log in and start sessions on up to 3 devices in parallel.

You can rename your AnyDesk address (e.g. 123 456 789) to an available alias in the @AD domain (example. My.Name@AD). The namespace option allows you to specify an individual namespace available only to you, e.g. My.Name@CompanyName.

Anydesk Customer Support Phone Number

Unattended Access allows you to access a remote device without anyone having to be active or accept a session request on that. Instead you need to enter a password and are then connected to the remote device. You can read more about this in our help center:

Anydesk Number Download

Anydesk Support Phone Number

Licensing is done by the initiator of a session, i.e. the host.